top of page

Terms & Conditions

1. Before any chemical service can be done, it is essential to have a consultation with one of our stylists. Should the client choose to waive the recommendation of the stylist regarding the selected service, Wernology Hair Design will not be liable for any undesired outcome.

2. Wernology Hair Design will endeavour to ensure that any service achieves the desired outcome, however there are certain variables which are out of our control that may result in an unsatisfactory outcome. Wernology Hair Design will endeavour to ensure that the desired outcome is reached.

3. All permanent and semi-permanent colour will fade to a certain degree. There are many variables that will influence the rate and degree to which hair fades. Wernology Hair Design will assess all claims of fading within 7 days of the service and outcome will be determined by Head office staff.

4. There is a degree of risk involved when undergoing a complete colour change, Wernology Hair Design will advise on the best course of action to achieve optimum results. Should the client choose to follow a course contrary to that which is recommended, at any other salon Wernology Hair Design will not accept liability for an unsatisfactory outcome.

5. Prolonged highlighting services will cause damage to the hair. Wernology Hair Design will advise on the best course of action to avoid undue damage, should the client however choose to proceed with additional highlighting services contrary to that which was advised, Wernology Hair Design will not accept any liability for an unsatisfactory result.

6. Any chemical service will result in a degree of damage to the hair, Wernology Hair Design strongly recommends the use of professional in salon treatments and take home products to assist with the management of damage and optimise your service.

7. There are no cash refunds for any service received at Wernology Hair Design.

8. Wernology Hair Design will not be held liable for any physical injury or damage caused by any products or services due to important information that was not disclosed by client resulting in such injury or damage.

9. Wernology Hair Design will not be held liable for any damage caused through use of our products or services, be it indirect, special, incidental or consequential damages.

10. Wernology Hair Design will not be held liable for any loss of property on our premises.

11. Wernology Hair Design reserves the right to dispute and take action against any slanderous review, comment or public post.

bottom of page